We are the official UK Petaltone outlet !
NB: Data Protection : we process orders via Paypal, (accepts Cards too whether or not you are a member). We do not use your data for anything else. If you order via this website you give us consent to use your purchasing data to complete the purchase, and to keep records of these transactions for tax purposes, (but we don't keep your card details). Further data Protection details can be found towards the bottom of this page.
We will ship to most countries, but please email if outside UK so we can add the correct shipping costs. We do not ship to Japan, where Petaltones may be purchased at http://www.petaltone-jp.com/
Ordering Short Cut : Any Petaltone Essence - may be ordered here
If you know what you want then you can use this button to purchase any essence/s in any size. When you check out include your list of essence titles in a separate covering email. We have a large number of products and this enables you to easily purchase any of these,in any quantity and sizes including any of the individual essences from sets. (This system works very well by the way!) Please note UK postage rates have been recently increased by Royal Mail.
Any Petaltone Essence
Credit/Debit Card Telephone ordering on 07919241832 (part time office only)
Ordering via email
Ordering by Cheque or Postal Order
Please make cheques or UK postal order payable to D Eastoe and send to D Eastoe Petaltone Essences PO Box 4403 Castle Cary BA77WD
UK postage rates (All Royal Mail) p+p added at checkout
If our products do not arrive in good order please send us a pic and we will re-send them. If you are dissatistied with our products we offer a full refund providing you return them to us. For EU Consumer advice please go to http://www.ukecc.net/
DATA PROTECTION : Your Rights and our Policies, (GDPR Compliance).
We only use your Data for processing purchases you make with us. If ordering via this website this is done via Paypal. Web orders: we do not receive your Card details, as Paypal deals with all that. We do not share or in any way manipulate your Data for advertising or any other commercial purpose. If ordering via Card on the phone your Card details are erased once the order is processed via Paypal, so each time you will need to give us the details again, but this is secure. If ordering by cheque, we have to keep a copy of the cheque for a time for our accounting and tax purposes. We have to keep sales receipts from paypal for 7 years by law for tax purposes. Sales receipts from Paypal do not have Card details.
We no longer hold or use a Mailing List, and ask customers who want to receive updates to join our Facebook Page , Yahoo group and also check the petaltone.co.uk website. Please note our computers are protected with the latest anti virus software.
if you sign up for a Training Course we will need to keep your application details and Course notes for 2 years, but these are covered by client confidentiality.
You have 2 new rights under GDPR. One is the right to ask us what data we hold on you. We will aim to give a quick and clear response explaining what data we hold and why we are holding it. And the other is the right to have your data deleted. Again we will comply quickly with such requests. Do bear in mind that certain data is not able to be deleted, for example the Inland Revenue requires us to keep sales invoices for 7 years for taxation purposes.
Please note : we make no medical claims and our essences are not scientifically tested. However in 25 years there are a large number of people who have benefited from their use, and many satisfied regular customers. Animals also often benefit from their use (animals are not affected by the placebo effect!- so work that one out you scientists!) Please note we will not accept responsibility for any outcome of using our essences other than in the way recommended by us for each individual essence.